EV Rescue Terms & Conditions

Last Updated: October 2025

1. Subscription Agreement

By subscribing to any EV Rescue membership plan (Essential, Advantage, Elite, or EV Rescue Pack), you agree to a minimum 3-month commitment. Your plan will automatically renew each month unless canceled after the initial 3-month period.

2. Activation Delay

After successful payment, please allow up to seven (7) hours for your subscription to become active. Services requested before activation may be subject to standard, non-member rates.

3. Service Usage

Each plan includes a limited number of services (e.g., mobile EV charge, jumpstart, tire plug, lockout, tow, etc.) as listed in your selected plan.

  • Services do not roll over month to month.

  • Unused services will automatically reset at the start of each billing cycle.

  • Services must be redeemed by the registered vehicle and member only.

4. Membership Policy

  • Memberships are vehicle-specific and non-transferable.

  • Proof of membership may be required at the time of service.

  • Misuse, sharing, or fraudulent activity may result in immediate termination without refund.

5. Billing & Cancellation

  • Payments are processed automatically each month through Stripe.

  • Cancellations may be made only after the initial 3-month term.

  • To cancel, members must submit a written request via email to support@evrescue.co at least 7 days beforethe next billing date.

  • No prorated refunds are issued for partial months.

6. Service Area & Availability

  • EV Rescue services are currently available within designated coverage zones in California.

  • Response times may vary based on demand, weather, and location.

  • Certain services may not be available in all regions.

7. Liability Disclaimer

EV Rescue is not liable for:

  • Damages resulting from pre-existing vehicle conditions, user negligence, or third-party interference.

  • Delays caused by unforeseen events (e.g., traffic, accidents, or natural disasters).

  • Any loss, theft, or damage incurred after completion of service.

8. Plan Changes

EV Rescue reserves the right to modify plan prices, terms, or included services with prior notice. Continued membership constitutes acceptance of any updated terms.

9. Contact

For billing questions, cancellations, or service inquiries, contact:
📧 support@evrescue.co
📞 714-294-6453
🌐 www.evrescue.co